Accessibility
At Chuck Levin’s Washington Music Center, we believe music should be accessible to everyone. That commitment extends to our online experience at chucklevins.com and its mobile version. We’re continually working to make sure our digital storefront, content, and checkout process can be used by all visitors, including those who rely on assistive technologies.
Our Accessibility Commitment
We follow the principles outlined in the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, as well as the standards of the Americans with Disabilities Act (ADA) Title III and Section 508. Our goal is to ensure that browsing, product discovery, and purchasing on our site are seamless and inclusive for every customer.
What This Includes
Our accessibility efforts cover:
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Browsing and searching for instruments, gear, and accessories
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Reading detailed product descriptions, images, and specifications
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Creating and managing customer accounts
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Adding items to cart and completing checkout
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Contacting our team through forms, chat, or customer service links
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Accessing promotions, financing options, and event information
Continuous Improvement
Our website is reviewed on an ongoing basis using automated tools, user feedback, and manual testing with assistive technologies. Updates or new features released after January 1, 2025 are designed to meet or exceed WCAG 2.2 Level AA standards.
Need Help or Have Feedback?
If you experience any difficulty using our website or encounter a barrier that limits your access, please reach out:
Email: info@chucklevins.com
Phone: 301-946-8808
Mail: Chuck Levin’s Washington Music Center
11151 Veirs Mill Road, Wheaton, MD 20902
Please describe the page or feature you were trying to access and the issue you encountered. We’ll do our best to address your concern promptly and ensure your experience remains accessible.
At Chuck Levin’s, our mission is Everything in Music®—and that includes making sure everyone can enjoy it!
